Operations Support

With over 30 years’ experience gained in hotels, restaurants & holiday accommodation, Dunedin Consultancy is well placed to help you overcome the operational challenges within your business.

Whether it’s assessing & resolving a specific operational issue, working with your team to implement improved systems & procedures, to a full business review, we’re here to help.

Sales & Business Development

• An introduction to the Sales Process
• Turning your contacts into Paying Customers
• Rebuilding your wedding sales after lockdown
• Ongoing outsourced sales development support
• Overcoming customer objections to win more sales

Operational Excellence

• Selling through Service
• Improving your profitability from Food & Liquor
• Teambuilding
• Coaching Skills for Supervisors & Managers
• Improving productivity with Time Management
• Managing conflict & having difficult conversations in the workplace

We can also draw upon our extensive experience to support you with bespoke, specific challenges within your business.

Whatever the challenge, we can help you assess the situation, present options for improvement and work with

 you & your teams to implement effective solutions